Frequently Asked Questions

Here are some questions that we get asked often by our users

We cater for any adult of legal drinking age who wants to find a drinking buddy. We are not a dating site, so we encourage people from all walks of life to connect and enjoy a drink together. This can be face-to-face at a local bar or over a video call with people around the world. Even if you don’t speak the same language, our live chat translator makes it possible.

We use advanced encryption systems to keep your information safe and confidential. For more information please review our Privacy Policy.

Every user can upload a profile photo. Premium members (known as VIP Drinkers) can upload additional photos to their profile to make it more interesting.

We are working on an iOS and Android app and it will be released very soon. Stay tuned!

You can use your Facebook social media account to register and create an account with us.

If you are a Standard Member, use your Drinking Mate Credits to send messages, virtual gifts or winks to get the attention of potential drinking mates. You can also send friend requests. If you want unlimited access to do all of this including live chat and video calling (coming soon) , upgrade to our VIP Drinker premium membership for the best value. We require users to register using a valid mobile number or social media account to ensure you are connecting with real people.

You can purchase Drinking Mate Live credits from your account dashboard. You can purchase as many as you like via the “Upgrade Account” button. The rate is $1 for 5 Drinking Mate Credits. If you are logged in, click here to take you to the credit purchase page. You can learn more about how Drinking Mate Credits work here

To send a direct message to a potential drinking mate costs 2 credits. To send a customised “cheers” or virtual gift to a potential drinking mate is 1 credit. Alternatively, upgrade to a VIP Drinker plan for unlimited messages, cheers and gifts.

No, your credits do not expire, so you can keep them saved for whenever you need them.

We offer secure payment using Paypal and Stripe with most major international credit cards accepted.

To ensure your profile picture fits perfectly on your profile, ensure it is a perfect square. If you need help, simply let us know. 

If you need to change your username, please email us at [email protected] using your registered email and we would be happy to change it to something you like that is appropriate.

Let us know your question by sending us a message via social media or email [email protected]. One of our friendly support team will be happy to assist you.

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